Shipping & Returns

We believe in offering customers, no matter where they are in the world, a fair price for shipping and handling. We therefore charge by the "weight" of the items being purchased. Once you select any items and complete the Paypal box you will be shown the postage or shipping to your part of the planet. Once you click on the "buy now with paypal" button you will be taken to the Paypal payment site which is 100% secure (as you would if buying an item through eBay etc).

If you do not already have a Paypal account that is no problem as the Paypal system will let you pay by any credit or debit card without the need to become a Paypal account holder.

Lost or missing items in the post:

We obtain a "proof of posting" for ALL of our shipments (both within the UK and Worldwide).

If an order goes missing we will do all we can to locate the parcel but unless you have chosen the "insured" option for shipping, this can be a pretty impossible task. If you make a claim that a parcel has never arrived and have not chosen "insured" post we will try and make a claim against the post office here in the UK (since we have proof of posting") but if they decline a refund then sadly so do we. INSURED IS ALWAYS BEST FOR ITEMS OVER 38.00 GB Pounds!

FAULTY ITEMS: We will only accept back your purchase if the item is faulty. You will have to pay for the return shipping and we would advise you to get a "proof of posting" or send it by "recorded mail" as refunds will not be given otherwise. All of our vinyl is cleaned & checked before being shipped but sometimes "skips" or "jumps" on vinyl cannot be seen visually and so there maybe an odd occasion when titles are shipped with these faults unbeknown to ourselves.

If we accept any returned item which is not faulty, the buyer then pays for all return shipping and packing costs as well as the original shipping fee.

Any returns must be authorized before you send it back!!! Email us with your problem - we maybe able to help.

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